Frequently Asked Questions (FAQ)

🚗 Product & Compatibility

Are your products compatible with other tracks?

Yes. Our track pieces are designed to be compatible with standard style die-cast tracks. They also work with many similar brands that use the same track dimensions.

Will my cars work with your track pieces?

Most 1:64 scale die-cast cars work perfectly. Extremely light cars or unusually wide custom builds may behave differently on jumps or stunt pieces.

Do your pieces work with ... piece?

If you want to know if our pieces work with any other track pieces on the market please reach out at our Contact page

Are these official ... products?

No. Our products are independently designed and 3D printed. We are not affiliated with or endorsed by any other company.

🧩 Installation & Use

Do I need tools to use your products?

No tools required. All pieces are designed for quick, friction-fit, Magnets or clip-in use. If any tools are required they will be included with the Item.

Are the pieces modular?

Yes. Most of our designs are modular and can be rearranged, stacked, or combined with other pieces for custom builds.

Can kids assemble these on their own?

Most pieces are kid-friendly, but adult assistance is recommended for younger children, especially for larger or elevated builds and also chocking hazards.

🖨️ Materials & Quality

What material are your products made from?

Our products are 3D printed using high-quality PLA or PLA+ filament, chosen for strength, durability, and print accuracy.

Are 3D printed parts strong?

Yes. Our designs are tested for real-world play. Like all plastic products, excessive force or misuse may cause damage.

Will the colour look exactly like the photos?

Colour may vary slightly due to filament batches and lighting in photos, but we aim for consistency across all products.

📦 Orders & Shipping

Where do you ship from?

We ship from Australia.

Do you ship internationally?

Yes, we ship worldwide. International shipping costs and delivery times are calculated at checkout.

How long does shipping take?

Australia: Typically 3–7 business days
International: Varies by location (usually 7–21 business days)
(These dates may vary due to postal circumstances)

Will I get tracking information?

Yes. Once your order ships, you’ll receive tracking details.

🔁 Returns & Issues

Please refer to the Refund policy link at the bottom of the Page

⭐ Community & Rewards

What is the Loyalty Program?

Our Loyalty Program lets you earn points. Points can be redeemed for discounts.

How does New Item Voting work?

Customers can vote on upcoming designs. Popular ideas move higher on our roadmap and may be produced sooner.

How do I enter Photo of the Month?

Upload or share a photo of your track build using our products. Winners may receive rewards or store credit. Details on how to enter are located on the Photo of the month page.